Vibe Actives Bulk SMS Messenger
We’ve created Messenger+ to help you get more out of your account
Facilitating collaboration
With Vibe Active SMS, you have the flexibility to create additional users within your account, allowing you to establish a user hierarchy that aligns with your organizational structure and management needs. By creating additional users in your account, you can effectively manage different offices, branches, or departments, enabling improved reporting, budgeting, and overall account management. Each user will have their own login credentials and audit history, ensuring accountability and facilitating collaboration across different teams or locations.
Lockable templates and send approval
The ability to create additional users with distinct roles and permissions is particularly valuable for cross-site or multi-disciplinary organizations. Overall, the features related to user management and permissions in Vibe Active SMS contribute to maintaining message quality, consistency, and control within cross-site or multi-disciplinary organizations.
Full audit trail
Messenger+ provides a full audit trail of activities within your Vibe Active SMS account. This feature ensures accountability, enhances security, and helps maintain the integrity of your processes, especially in a multi-user system.
By providing a comprehensive audit trail, Messenger+ ensures transparency, accountability, and adherence to security protocols within your Vibe Active SMS account. It gives you peace of mind, knowing that you have a reliable record of all activities and can track and monitor user actions effectively.
Messenger+ Features
Build your opt-in customer contact list
When selecting a keyword to use on a five-digit short code, it's essential to choose a word that is relevant, memorable, and aligned with your brand or campaign. You can select a keyword that resonates with your audience, encourages engagement, and effectively represents your brand or campaign.
Lockable SMS templates
Utilizing pre-defined templates is an excellent way to ensure brand and message consistency across multiple branches or departments. You can establish a unified brand presence, ensure consistent messaging, and streamline the communication process across multiple branches or departments.
Send surveys and forms to mobiles
With Vibe Active SMS's Messenger platform, you can send multiple mobile-optimized surveys and data capture forms to your audience. This allows you to gather valuable insights, feedback, and data from your audience, helping you make informed decisions and improve your business strategies.
Dedicated account manager
When you become a Messenger+ user with Vibe Active SMS, you'll have the dedicated support of a named account manager. This account manager will work closely with you to ensure that your campaigns run efficiently and effectively, driving the best results for your business.
Send approval by Vibe Active
With Messenger+, you have the ability to assign different user roles such as "moderator" and "restricted" to create message approval workflows. These message approval workflows, facilitated by the moderator and restricted user roles, help enforce brand consistency, maintain messaging standards, and reduce the risk of unauthorized or inappropriate messages being sent.
It also promotes easier management and collaboration across multiple locations and departments by centralizing the SMS review process within the online platform.
By implementing these workflows, you can streamline the message approval process, enhance communication effectiveness, and ensure that all SMS messages align with your organization's branding and messaging guidelines.
